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| Dear Valued Customer:
Our goal is to provide our customers with a large selection of
pressure washer parts (or sandblaster parts) and accessories at
competitive prices with 100% satisfaction. We believe all customers,
regardless of the size of your purchase should receive high quality
service. We at Nelico Equipment understand that sometimes a product
is defective when it arrives and will need to be returned. We will
gladly take these items in return. Please understand that in order
for us to remain in business you extend the same gratitude. This
will require a level amount of fairness on your part. Incomplete,
used returns, and specialty ordered items have and will continue
to increase our cost. Therefore we have adopted the below return
policies.
Our website estimates the freight. Due to the size and shape of
some of our products this estimate may be low. Therefore, actual
shipping costs may vary slightly.
Prices subject to change without notice
All exchanges:
- Must be authorized by Nelico Equipment before return. Call
us at 307-234-7855. Unauthorized returns will be refused and
returned to the sender at their expense.
- Must be returned within 30 days of receipt of your order.
No returns after 30 days will be accepted.
- Engines are not returnable.
- Special order items (Items we do not normally keep in stock
due to low demand), engines, short blocks, decks, accessories,
etc., are not returnable. As an industry standard we can not
accept any returned electrical merchandise. We also can not accept
returns of gaskets, seals, filters, and electrical items. Please
call for authorization.
- Merchandise items must be in new condition, within its undamaged
original packaging. Shipping charges are not refundable and a
20% restocking fee will be charged.
- Special order items, items we do not normally keep in stock
due to low demand (if you have any questions on this please contact
us before placing your order), may not be returnable. Please
call for authorization.
- Returns are only accepted for exchange.
- Orders can not be canceled by e-mail.
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Proud Member of the Mountain States Better Business Bureau |
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